แผนบรรเทาผลกระทบ คืออะไร?
แผนบรรเทาผลกระทบ A documented set of actions designed to reduce the impact or likelihood of future incidents, typically produced during incident response or postmortem analysis.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “แผนบรรเทาผลกระทบ” Used in Practice?
หลังจากเกิดเหตุขัดข้องครั้งใหญ่ แผนบรรเทาผลกระทบจะระบุขั้นตอนสำหรับแก้ไขสาเหตุรากและป้องกันไม่ให้เกิดซ้ำ
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Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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แผนบรรเทาผลกระทบ คืออะไร?
A documented set of actions designed to reduce the impact or likelihood of future incidents, typically produced during incident response or postmortem analysis.
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