Что такое Жалоба пассажира?
Жалоба пассажира A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.
Source: ICAO Doc 9432, FAA PCG
How is “Жалоба пассажира” Used in Practice?
Пожалуйста, зафиксируйте жалобу пассажира в соответствующем разделе бортового журнала кабины для последующего рассмотрения.
Certification Exam Relevance
Who Needs to Know This Term?
- Pilots
- Air Traffic Controllers
- Cabin Crew
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Что такое Жалоба пассажира?
A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.
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