用户旅程 是什么？
用户旅程 A mapped sequence of steps or interactions a user undertakes within an application or service, tracked in monitoring and analytics to assess experience, performance, and incident impact.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “用户旅程” Used in Practice?
监控面板可视化用户旅程，定位问题。
Certification Exam Relevance
Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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用户旅程 是什么？
A mapped sequence of steps or interactions a user undertakes within an application or service, tracked in monitoring and analytics to assess experience, performance, and incident impact.
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