根本原因 是什么?
根本原因 The fundamental reason or underlying issue that leads to a service incident, failure, or recurring anomaly, determined through root cause analysis (RCA) processes in IT operations and monitoring.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “根本原因” Used in Practice?
在重大故障后,工程师进行了根本原因分析,以确定底层的网络配置错误。
Certification Exam Relevance
Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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根本原因 是什么?
The fundamental reason or underlying issue that leads to a service incident, failure, or recurring anomaly, determined through root cause analysis (RCA) processes in IT operations and monitoring.
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