缓解计划 是什么？
缓解计划 A documented set of actions designed to reduce the impact or likelihood of future incidents, typically produced during incident response or postmortem analysis.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “缓解计划” Used in Practice?
重大故障后，缓解计划详细说明了解决根本原因和防止再次发生的步骤。
Certification Exam Relevance
Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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缓解计划 是什么？
A documented set of actions designed to reduce the impact or likelihood of future incidents, typically produced during incident response or postmortem analysis.
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