Aviation English
Cabin

Khiếu nại khách hàng la gi?

Khiếu nại khách hàng A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

Source: ICAO Doc 9432, FAA PCG

How is “Khiếu nại khách hàng” Used in Practice?

Vui lòng ghi lại khiếu nại khách hàng vào mục thích hợp của sổ ghi chép khoang khách để theo dõi.

Certification Exam Relevance

ICAO Level 4ICAO Level 5ICAO Level 6EASA FCL.055

Who Needs to Know This Term?

  • Pilots
  • Air Traffic Controllers
  • Cabin Crew

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Frequently Asked Questions

Khiếu nại khách hàng la gi?

A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

Where can I learn this term for free?

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