Aviation English
Cabin

What is Service irregularity?

Service irregularity Any deviation from normal operating procedures, schedules, or expected service standards during a flight or at the airport.

Source: ICAO Doc 9432, FAA PCG

How is “Service irregularity” Used in Practice?

Cabin, inform ground staff immediately in the event of any service irregularity affecting passengers.

Certification Exam Relevance

ICAO Level 4ICAO Level 5ICAO Level 6EASA FCL.055

Who Needs to Know This Term?

  • Pilots
  • Air Traffic Controllers
  • Cabin Crew

Related Aviation English Terms

Customer complaintinflight serviceGalley positionPassenger announcement

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Frequently Asked Questions

What is Service irregularity?

Any deviation from normal operating procedures, schedules, or expected service standards during a flight or at the airport.

Where can I learn this term for free?

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