IT/DevOps English
Site Reliability Engineering

What is Uptime Commitment?

Uptime Commitment A contractual or operational guarantee specifying the minimum service availability, often expressed as a percentage (e.g., 99.9%) over a defined period.

Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF

How is “Uptime Commitment” Used in Practice?

The platform's uptime commitment is defined in the SLA as 99.95% per quarter, with penalties for missed targets.

Certification Exam Relevance

AWS CertificationAzure CertificationITIL v4CKA/CKAD

Who Needs to Know This Term?

  • DevOps Engineers
  • SREs
  • Platform Engineers

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Frequently Asked Questions

What is Uptime Commitment?

A contractual or operational guarantee specifying the minimum service availability, often expressed as a percentage (e.g., 99.9%) over a defined period.

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