What is Case Escalation?
Case Escalation The process of transferring a security incident or case to a higher-level team or authority due to severity, complexity, or policy requirements.
Source: ISO 27001, NIST Cybersecurity Framework, MITRE ATT&CK
How is “Case Escalation” Used in Practice?
Case escalation to the incident response team was required when the ransomware outbreak impacted multiple business units.
Certification Exam Relevance
Who Needs to Know This Term?
- SOC Analysts
- Security Engineers
- Incident Responders
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What is Case Escalation?
The process of transferring a security incident or case to a higher-level team or authority due to severity, complexity, or policy requirements.
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