What is Mitigation Workflow?
Mitigation Workflow A defined sequence of steps and automated tasks for responding to, containing, and resolving incidents, usually documented in runbooks or incident playbooks.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “Mitigation Workflow” Used in Practice?
The mitigation workflow outlines each escalation, automation, and manual intervention required to restore service after an incident.
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Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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What is Mitigation Workflow?
A defined sequence of steps and automated tasks for responding to, containing, and resolving incidents, usually documented in runbooks or incident playbooks.
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