緩和ワークフローとは？
緩和ワークフロー A defined sequence of steps and automated tasks for responding to, containing, and resolving incidents, usually documented in runbooks or incident playbooks.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “緩和ワークフロー” Used in Practice?
緩和ワークフローは、インシデント後のサービス復旧に必要な各種エスカレーション、自動化、手動介入を示します。
Certification Exam Relevance
Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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緩和ワークフローとは？
A defined sequence of steps and automated tasks for responding to, containing, and resolving incidents, usually documented in runbooks or incident playbooks.
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