Aviation English
Cabin

Che cos'e Reclamo cliente?

Reclamo cliente A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

Source: ICAO Doc 9432, FAA PCG

How is “Reclamo cliente” Used in Practice?

Si prega di registrare il reclamo cliente nella sezione appropriata del registro cabina per il follow-up.

Certification Exam Relevance

ICAO Level 4ICAO Level 5ICAO Level 6EASA FCL.055

Who Needs to Know This Term?

  • Pilots
  • Air Traffic Controllers
  • Cabin Crew

Related Aviation English Terms

Irregolarità di servizioservizio di bordoPosizione della cambusaAnnuncio ai passeggeri

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Frequently Asked Questions

Che cos'e Reclamo cliente?

A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

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