ما هو مسار التصعيد؟
مسار التصعيد The documented sequence of escalation steps, contacts, and actions to be followed as an incident increases in severity or complexity.
Source: ITIL v4, AWS Well-Architected Framework, Kubernetes Documentation, CNCF
How is “مسار التصعيد” Used in Practice?
يتم عرض مسار التصعيد على لوحة تحكم الحوادث لضمان معرفة كل مستجيب للخطوة التالية في الحالات الخطيرة.
Certification Exam Relevance
Who Needs to Know This Term?
- DevOps Engineers
- SREs
- Platform Engineers
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ما هو مسار التصعيد؟
The documented sequence of escalation steps, contacts, and actions to be followed as an incident increases in severity or complexity.
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