Aviation English
Cabin

ما هو شكوى زبون؟

شكوى زبون A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

Source: ICAO Doc 9432, FAA PCG

How is “شكوى زبون” Used in Practice?

يرجى تسجيل شكوى الزبون في القسم المناسب من سجل الكابينة للمتابعة.

Certification Exam Relevance

ICAO Level 4ICAO Level 5ICAO Level 6EASA FCL.055

Who Needs to Know This Term?

  • Pilots
  • Air Traffic Controllers
  • Cabin Crew

Related Aviation English Terms

عدم انتظام الخدمةخدمة على متن الطائرةموقع المطبخ الجويإعلان للركاب

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Frequently Asked Questions

ما هو شكوى زبون؟

A formal expression of dissatisfaction made by a passenger regarding any aspect of airline service, safety, or comfort.

Where can I learn this term for free?

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